Noodle Pros

Request a Tutor

For Noodle Pros Tutoring Students

I understand and acknowledge all of the following:

  1. 1. Payments and Billing I authorize Noodle Pros™ to charge my payment method for tutoring sessions, and/or proctored exams/materials.
    1. a. I understand that I will be responsible and held accountable for paying all outstanding bills for all sessions. b. I understand that if my payment is declined, I will not be able to work with my tutor until I provide a valid form of payment to Noodle Pros, and Noodle Pros has successfully collected any outstanding balances. Noodle Pros may, at its discretion, charge additional fees in the event of a declined credit card charge or returned check in the following amounts:
      i. First declined charge: No fee ii. Second declined charge: $30.00 fee iii. Third declined charge: $45.00 fee iv. Fourth declined charge: $60.00 fee v. Any further declined payments are subject to a $60.00 fee or the cancellation of your tutoring program at the discretion of Noodle Pros.
      c. I understand that tutoring rates posted on the Noodle Pros website or quoted by tutors are by the hour, not by the session. Session lengths may vary and will be billed in quarter-hour increments. d. I understand that the hourly rate or package rate quoted to me only applies to this particular tutoring program. e. I understand that prior to charging my payment method, Noodle Pros will inform me via email invoice of the amount to be charged. If I dispute the accuracy of the charge, I agree to contact Noodle Pros via email within 48 hours of my receipt of this notification. If I do not contact Noodle Pros within 48 hours of my receipt of this notification, I agree that Noodle Pros may authorize the charge at issue. Resolution of any disputes is at the discretion of Noodle Pros.
    1. Scheduling Sessions/Cancellation Policy

    a. For Hourly Programs: I acknowledge that the scheduling of all tutoring sessions is handled directly by me and my Noodle Pros tutor. If I, or the student, cancel a tutoring session without providing my tutor with at least 24 hours notice, excluding sickness and emergency, I will be billed for the session in the next billing cycle. If my tutor cancels a tutoring session and does not provide me with at least 24 hours notice, I will be given one free hour of tutoring with my tutor.

    b. For Pre-Paid Programs: I acknowledge that the scheduling of all tutoring sessions is handled directly by me and my Noodle Pros tutor. If I, or the student, cancel a tutoring session without providing my tutor with at least 24 hours notice, excluding sickness and emergency, I understand the canceled session will be deducted from my pre paid hours. If my tutor cancels a tutoring session and does not provide me with at least 24 hours notice, I will be given one free hour of tutoring with my tutor.

    1. Staffing: If I determine that my Noodle Pros tutor is not an ideal fit for me or my student, I agree to contact Noodle Pros immediately in order to have the tutoring program re-staffed by a different Noodle Pros tutor.
    2. If you purchased a pre-paid tutoring program: I understand if I do not use all of my pre-paid tutoring hours for the designated tutoring program, I may apply the unused towards a new tutoring program at the same rate or receive a prorated refund for those hours.

    For Proctoring Services

    I understand and acknowledge all of the following:

    1. Payments and Billing: a) I authorize Noodle Pros™ to charge my payment method for exam proctoring services. b) I understand that the fee for the services is $95.00 per sitting. This fee will be waived for active Noodle Pros tutoring clients. c) Cancellations must be made no fewer than 3 days prior to date of the practice exam. Full refunds are available for cancellations made prior to 3 days before the date of the practice exam. There will be no refunds for cancellations made within 3 days of the practice exam. d) Noodle Pros reserves the right to cancel an exam session at any time for any reason. Should an exam be canceled as a result of weather or other force majeur, refunds will be issued. e) Exam seats are available on a first-come first-served basis. When space is limited, priority will be given to active Noodle Pros tutoring students.
    2. Services Rendered a) Noodle Pros is charging for its proctoring services only. Noodle Pros does not supply exams, nor do we have any insight into or responsibility for exams provided by the test takers themselvesNoodle Pros will score all tests for which there is a publicly available answer key. b) Noodle Pros will supply a test bubble sheet for most major test types. c)Noodle Pros will not supply pencils, erasers, calculators, tests, snacks, or any other related items.

    Last modified: August 2, 2019